Texas Online Metals

Printed: 10/15/2021 3:34:36 PM


The support teams are available Monday – Friday, 8:00 am – 5:00 pm, and closed on most major holidays.

Administrative Support

When to contact us:
  • Check on the status of your application 3 business days after submission,
  • Make changes to your account,
  • Other

For assistance send an email for your account type, and provide the following information:
  • user name,
  • email address,
  • company or agency you work for, and
  • describe how we may assist

Metal Recycling Entity – rsdmetals@dps.texas.gov
Law Enforcement – rsdcriminal@dps.texas.gov

Technical Support

  • Having technical issues with the tool.

    Phone number: (855) 481-7070