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Texas Online Metals

Support

Printed: 6/24/2024 2:41:00 PM (O:0, U:0)

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Administrative Support

When to contact us:

  • Check on the status of your application 3 business days after submission,
  • Make changes to your account,
  • Other

When Contacting Us

For assistance send an email for your account type, and provide the following information:

  • user name,
  • email address,
  • company or agency you work for, and
  • describe how we may assist

How to Contact Us

The support teams are available Monday – Friday, 8:00 am – 5:00 pm, and closed on most major holidays.

Metal Recycling Entity – rsdmetals@dps.texas.gov

Law Enforcement – rsdcriminal@dps.texas.gov